Our purpose
A Sub-Zero is not an appliance you replace. It is one you keep, and keep well. Onyx exists to give the finest kitchens in Los Angeles & Southern California a single, trusted name for their care.
A noble obsession with doing it properly.
The owners of a Bentley do not take it to whoever is cheapest and nearest. They take it to people who understand the machine, its tolerances, its materials, its temperament. We hold a Sub-Zero refrigerator and a Wolf range to exactly that standard.
That means factory training, genuine parts, and the patience to diagnose a fault at its source rather than swap components until something works. It means protecting the floors and cabinetry we work beside, and leaving a kitchen exactly as we found it, only working as it should.
Family owned, fully insured, and 24 years deep in nothing but luxury appliances. This is the only work we do, and we intend to do it better than anyone.
Meet your technician
John — Lead Technician
24 years on Sub-Zero & Wolf. Factory trained. Background checked. In uniform, at your door.
The technician who diagnoses your kitchen is the standard we are judged by, and John sets it: a specialist who has spent his working life inside these two brands and treats every home he enters with the discretion it expects.
The Onyx standard
What every visit includes.
Discreet, vetted technicians
Vetted, uniformed, and briefed on the homes they enter. NDAs available on request.
Genuine factory parts only
No aftermarket substitutes. Every component is Sub-Zero or Wolf OEM, sourced direct.
White glove home protection
Floors, cabinetry and stonework are draped and protected before a single panel comes off.
One Quote. One Price.
Guaranteed repair with no supplemental estimates. The number in writing is the number on your invoice.
Concierge scheduling
A single point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Fully bonded and insured
Comprehensive liability coverage on every visit. Your estate manager will have the paperwork.
For estate & property managers
The paperwork is ready before you ask.
COI with general liability and workers' comp — additional insured named within 24 hours. W-9, background-check documentation, and NDAs on request. One invoice, one point of contact, multi-property scheduling.
Where we work
Serving Los Angeles & Southern California — by appointment.
How we work
Four steps, no shortcuts.
Diagnose at the source
We find the true fault, not the symptom, and explain it plainly before anything is replaced.
One quote, one price
The number we put in writing is the number on your invoice. Guaranteed repair, no supplemental estimates.
Restore to factory spec
Genuine Sub-Zero and Wolf OEM parts, sourced direct. Calibrated, sealed and tested, with floors and cabinetry protected throughout.
Guarantee it
The 3 Year Onyx Warranty, parts and labor, in writing. One name to call if anything is ever not right.